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Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys

Transforming Contact Centers with 3CX as a CCaaS and Voxtelesys

CCaaS
3CX
Flow Builder
Transforming Contact Centers with 3CX as a CCaaS and VoxtelesysThe modern contact center landscape demands agility, intelligence, and seamless integrations. As businesses shift toward cloud-based solutions, 3CX emerges as a powerful Contact Center as a Service (CCaaS) platform, offering unmatched flexibility and cost savings. When combined with Voxtelesys’ advanced telecom solutions—including AI-powered call support, VAST Flow Builder, and Microsoft Teams Direct Routing—3CX becomes an all-in-one communication powerhouse for businesses seeking to optimize their customer interactions. Learn More
3CX License Management in the Voxtelesys Portal for Agents

3CX License Management in the Voxtelesys Portal for Agents

Portal
3CX
Calling
3CX License Management in the Voxtelesys Portal for AgentsWe're excited to announce the launch of 3CX License Management in the Voxtelesys Portal for Agents! Now, agents can easily view, renew, and upgrade their customers' 3CX licenses, submit purchase requests, and directly manage licenses up to 32SC—all within a streamlined, user-friendly interface. With flexible payment options and built-in approval workflows, agents can efficiently handle licensing needs while ensuring seamless service for their customers. Log in to the Voxtelesys Portal today and take control of your 3CX licensing like never before! Learn More
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging Faster

10DLC
TCR
SMS
Tired of 10DLC Delays? Here’s How Voxtelesys Gets You Messaging FasterIf you’ve recently tried registering for 10DLC messaging, you’re likely familiar with the challenges: Long approval times, Unanswered support requests, Weeks of delays with no ability to send outbound SMS or MMS. You’re not alone. Many businesses come to Voxtelesys after facing roadblocks with other providers. Learn More

Popular Blogs

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

2024: A Year of Growth & Excellence for the Voxtelesys Support Team

Support
Business Solutions
3CX
2024: A Year of Growth & Excellence for the Voxtelesys Support TeamAt Voxtelesys, we pride ourselves on delivering unmatched support to our customers. In 2024, we took bold steps to enhance our support team, ensuring that our clients receive the expertise and assistance they need when they need it. With a focus on growth, certification, and strategic restructuring, our team is now better equipped than ever to deliver exceptional service. Learn More
3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Home / Learning Hub / Blogs / 10DLC Filtering and Delays Explained FAQs
10DLC Filtering and Delays Explained
10DLC
Portal
TCR

What is 10DLC Registration?

10DLC registration is a system that mobile network operators (MNOs) introduced to manage and regulate long code numbers for commercial SMS messaging. This system ensures that businesses using these numbers for messaging comply with industry standards and regulations. By registering your campaign, you can send messages through these long codes with higher trust and reliability.

Illustration of a phone with a SMS message on it and a notification



The Risks of Unregistered Messages

Unregistered messages face several risks that can severely impact your communication strategy. Here’s a breakdown of what you can expect if you choose to send unregistered messages:

  1. Filtering: MNOs have implemented advanced filtering systems to detect and block unregistered messages. Your messages might never reach their intended recipients, leading to lost opportunities and reduced customer engagement.
  2. Queuing and Delays: Even if your unregistered messages are not blocked outright, they will likely be queued or delayed. This can result in significant lags in communication, making time-sensitive messages ineffective.
  3. Blocking: In the worst-case scenario, MNOs can completely block unregistered messages. This can disrupt your communication flow and damage your reputation with your customers.


A website illustration with a green envelope and a green magnet on the right side. Text above the envelope says Subscribe.

Why Registration Matters

Registering your messaging campaign under the 10DLC system offers several benefits that can help you avoid the pitfalls of unregistered messaging:

  • Higher Delivery Rates: Registered messages are trusted by MNOs, leading to better delivery rates and ensuring your messages reach their intended recipients.
  • Improved Throughput: With a registered campaign, you can send more messages per minute or day to scale your communication efforts efficiently.
  • Brand Trust:Registration increases your brand’s credibility and trust score, positively impacting customer perception and engagement.


How to Register Your Campaign

Voxtelesys makes the 10DLC registration process simple and straightforward. Here’s how you can get started:

Illustration of a man registering for TCR on an ipad

  1. Visit Our Portal: Access the Voxtelesys portal to begin your registration process.
  2. Submit Your Campaign: Provide all necessary information, including a valid privacy policy and accurate opt-in/out methods.
  3. Review and Vetting: Our team will review and vet your campaign, which typically takes 3-7 days.
  4. Resubmission Support: If your campaign is rejected, we will work with you to resolve any issues and resubmit it promptly.
  5. If you need any additional support please do not hesitate to contact us or refer to our TCR Guide to get started.



Conclusion

In the evolving landscape of SMS marketing, 10DLC registration is essential to ensure your messages are delivered efficiently and effectively. Unregistered messages face significant risks of being filtered, queued, delayed, or blocked, which can hinder your communication efforts. By registering your campaign with Voxtelesys, you can avoid these pitfalls and enjoy the benefits of higher delivery rates, improved throughput, and increased brand trust. Don’t delay—start your registration process today and enhance your SMS communication strategy. Visit our portal to get started with your 10DLC registration and secure the reliability of your messaging campaigns.


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