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Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow Builder

Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow Builder

Calling
IT Integration
Business Solutions
Case Study: Revolutionizing Call Flow Automation for Non-IOU Utilities with VAST Flow BuilderEfficient and adaptable call flow automation is paramount in the evolving utility sector. As non-IOU utilities face increasing regulatory demands and pressure to enhance service reliability, leveraging cutting-edge technology becomes essential. Enter the VAST Flow Builder—a revolutionary tool to simplify and streamline complex telecommunication processes, empowering utilities to maintain a competitive edge. Learn More
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

IT Integration
Messaging
10DLC
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys SolutionsFor major East Coast IOU (Investor-Owned Utility) utilities, communicating quickly and effectively during weather emergencies and peak load events is critical. With the growing frequency of extreme weather conditions and increasing energy demands, utilities must have robust communication systems to keep customers informed and maintain grid stability. Voxtelesys offers a suite of solutions, including VoxVoice VoXML, VoxSMS, and Voice 10DLC SMS/MMS Email, designed to deliver large-scale, reliable communication when needed most. Learn More
Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow Automation

Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow Automation

Calling
Teams
IT Integration
Integrating Teams Direct Routing/3CX with VAST Flow Builder – Powering Callflow AutomationIn today's complicated business landscape, seamless communication and efficient callflow automation are crucial for maintaining a competitive edge. As organizations increasingly rely on powerful communication platforms like Microsoft Teams Direct Routing and 3CX, integrating these solutions with cutting-edge tools like VAST Flow Builder can significantly enhance operational efficiency and customer experience. Learn More

Popular Blogs

3CX Version 20

3CX Version 20

Call Center
SMB
PBX
3CX Version 20Take advantage of our offer: No setup fees will be charged for upgrading to 3CX V20 with Hosting by Voxtelesys until March 2024! - 2 Core, 2 GB All 3CX's hosted by Voxtelesys come standard with a minimum of 2vCore and 4GB's of memory, so no worries here. - Sufficient Disk Space needed. Ensure a minimum of 5 GB of free disk space - The source list must remain unaltered for a successful upgrade; any modifications will result in failure Remove any additional source lists. If you are utilizing Microsoft Azure, verify by checking "cat /etc/apt/sources.list.d/microsoft-prod.list." Learn More
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration

3CX
911
Calling
3CX's Latest Release: Geo-Routing Headers Take the Lead in Dynamic E911 Integration3CX is leading the telecommunications industry with its new release, v20, which features an innovative integration of Dynamic E911. The main change in this update is that 3CX has decided to use geo-routing headers. This move simplifies the process and enhances the reliability and efficiency of emergency call routing. Learn More
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys Solutions

IT Integration
Messaging
10DLC
Case Study: Enhancing Emergency Communication for East Coast IOU Utilities with Voxtelesys SolutionsFor major East Coast IOU (Investor-Owned Utility) utilities, communicating quickly and effectively during weather emergencies and peak load events is critical. With the growing frequency of extreme weather conditions and increasing energy demands, utilities must have robust communication systems to keep customers informed and maintain grid stability. Voxtelesys offers a suite of solutions, including VoxVoice VoXML, VoxSMS, and Voice 10DLC SMS/MMS Email, designed to deliver large-scale, reliable communication when needed most. Learn More
Home / Learning Hub / Blogs / 10DLC Filtering and Delays Explained FAQs
10DLC Filtering and Delays Explained
10DLC
Portal
TCR


Important Update For Existing Customers: Campaign Registry Registration Required

To guarantee continued success with SMS messaging, mobile providers are requiring businesses to register with the Campaign Registry (TCR). This registration helps improve message delivery and should be completed by October 15th, 2024 to avoid service interruption.


Our team has made the registration process easy from our Portal, to get started, log into the portal or go to: https://portal.voxtelesys.net/sms-campaigns-registry


Need Help? We understand this may be a new process. For a step-by-step guide or tutorial on TCR registration, please visit our helpful resources:


Our customer support team is also happy to assist you. Contact us here.




What is 10DLC Registration?

10DLC registration is a system that mobile network operators (MNOs) introduced to manage and regulate long code numbers for commercial SMS messaging. This system ensures that businesses using these numbers for messaging comply with industry standards and regulations. By registering your campaign, you can send messages through these long codes with higher trust and reliability.

Illustration of a phone with a SMS message on it and a notification



The Risks of Unregistered Messages

Unregistered messages face several risks that can severely impact your communication strategy. Here’s a breakdown of what you can expect if you choose to send unregistered messages:

  1. Filtering: MNOs have implemented advanced filtering systems to detect and block unregistered messages. Your messages might never reach their intended recipients, leading to lost opportunities and reduced customer engagement.
  2. Queuing and Delays: Even if your unregistered messages are not blocked outright, they will likely be queued or delayed. This can result in significant lags in communication, making time-sensitive messages ineffective.
  3. Blocking: In the worst-case scenario, MNOs can completely block unregistered messages. This can disrupt your communication flow and damage your reputation with your customers.


A website illustration with a green envelope and a green magnet on the right side. Text above the envelope says Subscribe.

Why Registration Matters

Registering your messaging campaign under the 10DLC system offers several benefits that can help you avoid the pitfalls of unregistered messaging:

  • Higher Delivery Rates: Registered messages are trusted by MNOs, leading to better delivery rates and ensuring your messages reach their intended recipients.
  • Improved Throughput: With a registered campaign, you can send more messages per minute or day to scale your communication efforts efficiently.
  • Brand Trust:Registration increases your brand’s credibility and trust score, positively impacting customer perception and engagement.


How to Register Your Campaign

Voxtelesys makes the 10DLC registration process simple and straightforward. Here’s how you can get started:

Illustration of a man registering for TCR on an ipad

  1. Visit Our Portal: Access the Voxtelesys portal to begin your registration process.
  2. Submit Your Campaign: Provide all necessary information, including a valid privacy policy and accurate opt-in/out methods.
  3. Review and Vetting: Our team will review and vet your campaign, which typically takes 3-7 days.
  4. Resubmission Support: If your campaign is rejected, we will work with you to resolve any issues and resubmit it promptly.
  5. If you need any additional support please do not hesitate to contact us or refer to our TCR Guide to get started.



Conclusion

In the evolving landscape of SMS marketing, 10DLC registration is essential to ensure your messages are delivered efficiently and effectively. Unregistered messages face significant risks of being filtered, queued, delayed, or blocked, which can hinder your communication efforts. By registering your campaign with Voxtelesys, you can avoid these pitfalls and enjoy the benefits of higher delivery rates, improved throughput, and increased brand trust. Don’t delay—start your registration process today and enhance your SMS communication strategy. Visit our portal to get started with your 10DLC registration and secure the reliability of your messaging campaigns.


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