Voxtelesys Portal | Add a Failover Transfer

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  • Voxtelesys Portal | Add a Failover Transfer
  • Voxtelesys Portal | Add a Failover Transfer

    1. Log in to the Voxtelesys Portal

    If you are not redirected back to the Portal, go to https://portal.voxtelesys.net and log in.

    2. SIP Trunks

    3. Open Up the Ingress Trunk Type

    1. Select the ingress trunk.
    2. Click on "Routing."
    3. Open routing that you are adding the failover to.
    4. Click on the plus (+) sign to add a route.

    4. Add Transfer Information

    • Destination Type: Transfer
    • Destination: Number you want to transfer to in a failover event.
    • Outbound Trunk Group: Select the OB trunk you want the transfer to use.

    5. Verify Routing

    Your failover priority should be set after your normal routing. You can move it up or down with the side arrows.

    Need a custom transfer for each number?

    If you need a custom transfer number for your other numbers, modify each number!

    1. Phone Numbers > Numbers

    2. Edit Phone Number

    You can move the new destination type with the up and down arrows to change how Voxtelesys reaches you!

    3. Update the Transfer number

    This will now override the "Default" trunk failover transfer!

    *This will only override this specific phone number, because all other phone numbers on the default trunk will still use the trunk transfer.

    More Voxtelesys Portal Guides here!

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