Tutorials: Add a Failover Transfer

Add a Failover Transfer

Go to the Voxtelesys Portal and log in.

Click on the "SIP Trunks" tab.

Open the inbound trunk group and click on the "Routing" tab.

Then then open the route and press the green plus sign.

  • Priority: Set the priority of this route to 2 or more.
  • Destination Type: Set the type to "Transfer" from the drop-down menu.
  • Destination: Set the phone number you want to transfer to in a failover event.
  • Outbound Trunk Group: Select the outbound trunk you want the transfer to use.

Click on the "Edit Priorities" button.

Your failover priority should be set to after your normal routing. For our example, we will set it to 2 from the drop-down menu.

Click on "Confirm Changes" when you are finished.