Teams | VoxSBC Setup with Teams Admin Panel
Teams | VoxSBC Setup with Teams Admin Panel
Overview: The VoxSBC can be used to connect Voxtelesys SIP Trunking or your PBX System to Microsoft Teams. Since the Teams Phone System has been released this process has changed multiple times. There are currently two ways of configuring it: mostly using the Teams Admin Panel or mostly using PowerShell. If you prefer PowerShell, we do have a guide on that as well!
Create the Domain in Microsoft
1. Make sure your account is set up to support VoxSBC
You can check this by looking at your registrations on the Portal. You will have a little Teams icon under Options if this is the case. If there is no icon, reach out to [email protected] to update your registration type.
- Portal link: https://portal.voxtelesys.net/
- Straight to registrations: https://portal.voxtelesys.net/sip-registrations
2. Start the VoxSBC Wizard
From Portal > Registrations > Click on the Teams icon (under Options) on the domain you want to set up.
3. Log in to MS 365 Admin Center
Navigate to Settings > Domains > + Add Domain
- Admin Link:
[https://admin.microsoft.com](https://admin.microsoft.com) - Domains Link:
[https://admin.microsoft.com/Adminportal/Home?#/Domains](https://admin.microsoft.com/Adminportal/Home?#/Domains)
4. Add the Domain
From the Wizard, copy the Primary Domain Name: xxxxxx-xx.sip.voxtelesys.net
Paste Domain into the MS Domain setup
5. Add a TXT Record
6. Copy the TXT record and add to Wizard
Copy
Paste in Wizard
Submit on Wizard
Verify on Microsoft Admin page
If there is an error, wait 5 minutes and hit try again. Repeat until it clears.
7. Finish Up the Domain Setup
Uncheck Exchange and Exchange Online Protection
Continue
Your Domain is set up!
Create a Temporary User to Authorize the newly created Domain
1. Create a new user
Users > Active Users > Add a user
2. Add Basics
The Domain will be the VoxSBC Domain provided earlier.
3. Add Office 365 License E1, E3, or E5
- Note: this can be removed later after the Domain verification is completed.
4. Optional Setting
This user does not need any Admin privileges.
Create an SBC in Microsoft Teams Admin
1. Log in to your Teams Admin Page
[https://admin.teams.microsoft.com/teams/manage](https://admin.teams.microsoft.com/teams/manage)
2. Create an SBC
Voice > Direct Routing > SBCs > + Add
3. Fill in SBC information
FQDN for the SBC: Your VoxSBC domain (xxxxxx-xx.sip.voxtelesys.net)
Enabled: On
SIP Signaling Port: 5061
Create
4. Create PSTN Usage Records
Still under Voice > Direct Routing > SBCs > click on Manage PSTN Usage Records in the upper right corner.
Add
Name it VoxSBC
5. Create Voice Routes
Still under Voice > Direct Routing > change from SBC to Voice Routes
Click + Add
Create the voice route
- Name:
VoxSBC - Priority:
1 - Dialed Number Pattern:
.* - SBCs Enrolled:
Add your VoxSBC Domain - PSTN Usage Records:
Add VoxSBC
Create Voice Routing Policies in Microsoft Teams Admin
1. Create Voice Routing Policies
Navigate to Voice > Voice routing policies
2. Add new Policy
3. Configure Policy
Name the Policy: VoxSBC
Click Add or remove PSTN usage records
Select VoxSBC as the PSTN Usage Record
Save
Create Dial Plans in Microsoft Teams Admin
1. Create or edit your Global Dial plan
Navigate to Voice > Dial plans
2. Edit the Global Dial plan
3. Add New Normalization rules
4. Domestic PSTN Rule
- Name:
Domestic PSTN - Domestic PSTN:
PSTN access to NANP numbers - Advanced:
Checked
The number dialed matches this regular expression: ^(\+1|1)?([2-9][0-9][0-9][2-9][0-9]{6})$
Translate the number based on this regular expression: 1$2
Save
5. Extension Rule
Note: this rule would be used if you were connecting your Teams account to a PBX system. Can be used in conjunction with the Domestic rule.
- Name:
Extension - Domestic PSTN:
Extension to extension routing between 3rd party PBX and Teams - Advanced:
Checked
The number dialed matches this regular expression: ^\+?([0-9]{4})$
- Note: the 4 in {4} would be changed to whatever extension length your PBX has, so a 3 digit extension would be
^\+?([0-9]{3})$
Translate the number based on this regular expression: $1
Save
Assign the Dialplan and Voice Routes
1. Update User Policies
Navigate to Users > Manage Users
2. Click on View policies on the User you want to update
User will need the phone System license On
3. Edit Assigned Policies
4. Update Policies
Change Voice routing policy: VoxSBC
If you created a new Dial plan then update that here as well.
Apply
- Any updates my take some time to complete, 1+ hours in some cases.
Add Voice plans to Users
Option 1: Voxtelesys Portal
Use the following link to configure your user directly from our portal!
https://voxtelesys.com/tutorial/updating-teams-users
Option 2: PowerShell
1. Log in to PowerShell
2. Add number to user
Set-CsPhoneNumberAssignment -Identity **<user>** -PhoneNumber **<Phone number 1xxxxxxxxxx>** -PhoneNumberType DirectRouting