Overview: The VoxSBC can be used to connect Voxtelesys SIP trunking or your PBX system to Microsoft Teams. Since the Teams phone system has been released this process has changed multiple times. There are currently two ways of configuring it, mostly using the Teams Admin Panel or mostly using PowerShell. If you prefer PowerShell, we do have a guide on that as well!
You can check this by looking at your registrations on the Portal. You will have a little Teams icon under Options if this is the case. If there is no icon, reach out to support@voxtelesys.com to update your registration type.
From Portal > Registrations >
Click on the Teams icon (under Options) on the domain you want to set up.
Navigate to Settings > Domains > + Add Domain
[https://admin.microsoft.com](https://admin.microsoft.com)
[https://admin.microsoft.com/Adminportal/Home?#/Domains](https://admin.microsoft.com/Adminportal/Home?#/Domains)
From the Wizard, copy the Primary Domain Name: xxxxxx-xx.sip.voxtelesys.net
Paste Domain into the MS Domain setup
Copy
Submit on Wizard
Verify on Microsoft Admin page
If there is an error, wait 5 minutes and hit try again. Repeat until it clears.
Uncheck "Exchange and Exchange Online Protection"
Your Domain is set up!
Users > Active Users > Add a user
The Domain will be the VoxSBC Domain provided earlier.
This user does not need any Admin privileges.
(https://admin.teams.microsoft.com/teams/manage)[https://admin.teams.microsoft.com/teams/manage]
Voice > Direct Routing > SBCs > + Add
FQDN for the SBC: Your VoxSBC domain (xxxxxx-xx.sip.voxtelesys.net)
Enabled: On
SIP Signaling Port: 5061
Still under Voice > Direct Routing > SBCs >
click on "Manage PSTN Usage Records" in the upper right corner.
Still under Voice > Direct Routing >
change from SBC
to Voice Routes
Click + Add
VoxSBC
1
.*
Add your VoxSBC Domain
Add VoxSBC
Navigate to Voice > Voice routing policies
Name the Policy: VoxSBC
Click Add or remove PSTN usage records
Select VoxSBC as the PSTN Usage Record
Navigate to Voice > Dial plans
Domestic PSTN
PSTN access to NANP numbers
Checked
The number dialed matches this regular expression: ^(\+1|1)?([2-9][0-9][0-9][2-9][0-9]{6})$
Translate the number based on this regular expression: 1$2
Save
Note: this rule would be used if you were connecting your Teams account to a PBX system. Can be used in conjunction with the Domestic rule.
Extension
Extension to extension routing between 3rd party PBX and Teams
Checked
The number dialed matches this regular expression: ^\+?([0-9]{4})$
^\+?([0-9]{3})$
Translate the number based on this regular expression: $1
Save
Navigate to Users > Manage Users
User will need the phone System license "On"
Change Voice routing policy: VoxSBC
If you created a new Dial plan then update that here as well.
Apply
Use the following link to configure your user directly from our portal!
(https://voxtelesys.com/tutorial/updating-teams-users)[https://voxtelesys.com/tutorial/updating-teams-users]
Set-CsPhoneNumberAssignment -Identity **<user>** -PhoneNumber **<Phone number 1xxxxxxxxxx>** -PhoneNumberType DirectRouting