Before setting up your Unifi system please reach out to Voxtelesys Support as they will need to make some changes to your account to match the formatting of the Unifi PBX. Reach out by email: firstname.lastname@example.org or by phone: 701-929-9797
1. From the Unifi Talk Menu, select "System Settings"
2. Select "Add Third-Party SIP Provider"
3. Setting up Voxtelesys SIP Trunk!
Provider Name: Voxtelesys
Add Custom Fields
Add the following Fields:
realm: Domain from Voxtelesys
password: Password from Voxtelesys
username: Auth/username from Voxtelesys
By default your Voxtelesys account is open to the United States and Canada, if you need more calling countries please contact support.
Add phone numbers manually or via txt file
Format will be E164 +1XXXXXXXXXX
All new Voxtelesys accounts default to E164 format for incoming calls so if it is a new account you are set! If this is an existing account you can update the format on our portal or by reaching out to support.
For outbound calls you can still use 10, 11, or E164 formatted calling.
Once all the numbers are submitted you can Save!
3. Verify Trunk
Read our tutorial on advanced SIP Trunk verification here.
4. Add IP ranges
Please note these configuration settings can change, so we recommend contacting Voxtelesys support. However, we will keep the guide up-to-date.