Tutorials: SIP Trunk Setup

SIP Trunk Setup

Navigate to Unifi Talk

From the Unifi Talk Menu, select "System"

Click on the "Add Third-Party SIP Provider" button.

Provider Name: Voxtelesys

Add Custom Fields

proxy

realm

password

register

username

sip_cid_type

retry_seconds

expire-seconds

proxy: Proxy from Voxtelesys. Proxy and Realm address should be the same.

realm: Domain from Voxtelesys. Proxy and Realm address should be the same.

password: Password from Voxtelesys

register: true

username: Auth/username from Voxtelesys

sip_cid_type: Should enter "rpd" here.

retry_seconds: 30

expire-seconds: 120

Select Countries

By default your Voxtelesys account is open to the United States and Canada, if you need more calling countries please contact Voxtelesys Support.

Add phone numbers manually or via txt file

Format will be E164 +1XXXXXXXXXX

All new Voxtelesys accounts default to E164 format for incoming calls so if it is a new account you are set! If this is an existing account you can update the format on our portal or by reaching out to support.

For outbound calls you can still use 10, 11, or E164 formatted calling.

Add IP ranges (optional):

Please note these configuration settings can change, so we recommend contacting Voxtelesys support. However, we will keep the guide up-to-date.

Updated IP ranges: 2/10/22

Click on "Apply Changes" when you are finished.

Verify Trunk.

Read our tutorial on advanced SIP Trunk verification: https://voxtelesys.com/tutorial/unifi-talk-sip-trunk-troubleshooting