SIP Trunk Setup: Unifi Talk

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Before setting up your Unifi system please reach out to Voxtelesys Support as they will need to make some changes to your account to match the formatting of the Unifi PBX. Reach out by email: support@voxtelesys.com or by phone: 701-929-9797

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1. From the Unifi Talk Menu, select "System Settings"

2. Select "Add Third-Party SIP Provider"

3. Setting up Voxtelesys SIP Trunk!

• Provider Name: Voxtelesys

• Add Custom Fields

Add the following Fields:

• realm
• password
• register
• username
• retry_seconds
• expire-seconds

• realm: Domain from Voxtelesys
• password: Password from Voxtelesys
• register: true
• username: Auth/username from Voxtelesys
• retry_seconds: 30
• expire-seconds: 60

• Select Countries

• By default your Voxtelesys account is open to the United States and Canada, if you need more calling countries please contact support.

Add phone numbers manually or via txt file

• Format will be E164 +1XXXXXXXXXX
• All new Voxtelesys accounts default to E164 format for incoming calls so if it is a new account you are set! If this is an existing account you can update the format on our portal or by reaching out to support.
• For outbound calls you can still use 10, 11, or E164 formatted calling.

• Once all the numbers are submitted you can Save!

3. Verify Trunk

Read our tutorial on advanced SIP Trunk verification here.

4. Add IP ranges

Please note these configuration settings can change, so we recommend contacting Voxtelesys support. However, we will keep the guide up-to-date.

Updated IP ranges: 2/10/22

• 192.41.56.128/25
• 23.155.16.0/24
• 23.155.17.0/24
• 23.155.18.0/24
• 23.247.232.0/22

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