Tutorials: SIP Trunk Troubleshooting

SIP Trunk Troubleshooting

This tutorial shows you how to troubleshoot your Voxtelesys SIP Trunk in the Unifi Dream Machine Pro and the Terminal CLI.

Click on this icon to navigate to the Unifi OS.

From the Unifi OS, click on the "About this Console" tab.

The Gateway IP will be the IP address you will use in the Terminal CLI.

Click on the "Console Settings" tab to get to the SSH settings.

Turn on SSH from here:

Note: Once you complete Step 4, you can modify the SSH password by clicking on the "Change Password" button next the SSH setting.

Agree to enable SSH.

Type in the SSH Password you will use in the Terminal CLI. Click on "Enable" when you are finished.


ssh root@UDM-IP

Substitute "UDM-IP" with the Gateway IP of the Dream Machine Pro.

Enter the SSH Password in the Terminal CLI.

To run the FreeSWITCH CLI, enter:


Enter the following to verify your SIP Trunk is registered:

sofia status profile