Learning Hub / Tutorials / 3CX / Add Bulk ExtensionsFAQs

Tutorials: Add Bulk Extensions

Add Bulk Extensions

For the Version 20 guide, click here!

Option 1: Download a Sample File from the 3CX Website

Adding bulk extensions in 3CX is easy and saves a lot of time! For more detail on the CSV file see: https://www.3cx.com/docs/bulk-extension-import/

Sample:

Exported Example:

Delete the exported extension information before importing.

  • Note: Please refer to Step 4 below for the rest of the configuration.

Option 2: Add Bulk Extensions in the 3CX Management Console

Enter your credentials.

Select the "Users" tab.

Select the "Export" button.

Required Fields are:

  • Number: numeric only
  • AuthID: alphanumeric
  • AuthPassword: alphanumeric
  • DeskphoneWebPass: alphanumeric

Required Fields are:

  • Number: numeric only
  • AuthID: alphanumeric
  • AuthPassword: alphanumeric
  • DeskphoneWebPass: alphanumeric

But it is best practice to fill in at least these fields as well:

  • FirstName
  • LastName
  • EmailAddress
  • MobileNumber: numeric only (Ex: +14025873684)
  • PIN: numeric only
  • OutboundCallerID: numeric only (Ex: +14028246300)
  • DeliverAudio: 1

If you are adding physical phones, you can add the models and MAC addresses!

  • MAC_0: MAC of phone
  • PhoneModel14: Phone Model (Ex: Yealink T48S)
  • PhoneTemplate14: 3CX phone Template (Ex: yealinkT4x.ph.xml)

Phone models can be located here: https://www.3cx.com/sip-phones/

Import the File

Import the File continued.

If there is an error, copy the error and search for the field in the user's settings or CSV file and fill in the data.

Select the extension(s) and regenerate

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