Tutorials: Bulk Importing Users (V20)

Required Access: 3CX

Last Updated: 6/16/2025

Enter your credentials.

Click on the "Admin" button in the lower left corner of the screen.

Select the "Users" tab.

Click on the "Export" button to export users.

Navigate to your Downloads folder and find the .CSV file. Open the .CSV file with a spreadsheet application.

Required fields:

• Number: Enter the users' extension numbers.
• FirstName: Enter the users' first names.
• LastName: Enter the users' last names.
• EmailAddress: Enter the users' email addresses.

Save the .CSV file and select "Use Text CSV Format" if it prompts you.

Select the "Import" button to import users.

Upload your .CSV file.

You will receive a message that looks like this to indicate that it is uploading successfully:

After it is done uploading, verify your imported users.