Tutorials: Add 911 Rule (V20)

Add 911 Rule (V20)

Log in to 3CX

Navigate to the 3CX Admin Console

Select "System > Emergency"

Add Emergency Number(s)

Add Emergency Information

Rule Name: Type in the emergency number's name.

Number: Enter 911

Calls from extension(s): Add specific extension(s) on this emergency number.

Calls from departments: Select department(s) you want to add on this emergency number.

Route: Select the Voxtelesys SIP Trunk.

Outbound Caller ID: Enter the 911 caller ID you received from Voxtelesys.

View and verify the created rule

Press the "Notifications" button.

Select the notification type, then press "OK" when you are done.