Tutorials: Add 911 Rule (V20)

Add 911 Rule (V20)

Enter your credentials.

Click on "Admin" on the lower left side of the screen.

Click on the "System" tab, then select "Emergency" from the drop-down menu.

Click on the "+ Add" button.

  • Rule Name: Type in the emergency number's name.
  • Number: Enter 911
  • Calls from extension(s): Add specific extension(s) on this emergency number.
  • Calls from departments: Select department(s) you want to add on this emergency number.
  • Route: Select the Voxtelesys SIP Trunk.
  • Outbound Caller ID: Enter the 911 caller ID you received from Voxtelesys.

View and verify the created rule.

Press the "Notifications" button.

Select the notification type, then press "OK" when you are done.