Learning Hub / Tutorials / 3CX / Voicemail Main Menu OptionsFAQs

Tutorials: Voicemail Main Menu Options

Voicemail Main Menu Options
Learn how to find Voicemail main menu options in 3CX!

Required Access: 3CX


Last Updated: 7/17/2025

Dial your voicemail's extension number, which is usually 999 or 9999. Refer to the 3CX Checking Voicemail tutorial to find your voicemail's extension in the 3CX Management Console.

image of 3cx phone interface with voicemail extension dialed

After dialing your voicemail's extension number, enter your PIN number and press "#"

pin number entered in 3CX's phone interface with #

Dial "9" to access voicemail main menu options.

image of 3cx dialpad with 9 entered after #

Options Include:

  • To play messages, press *
  • To change your profile status, press 1
  • To dial a number, press 3
  • To delete all read messages, press 4
  • To change your self-identification message, press 5
  • To play mailbox information, press 6
  • To change the voicemail PIN number, press 7
  • To change your greeting message, press 8
  • To repeat this prompt, press 9
  • To exit, press #
Learning Hub / Tutorials / 3CX / Voicemail Main Menu OptionsFAQs