3CX | Create a Group

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• Note: This guide is for setting up 3CX Version 18, for Version 20 click here!

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1. Log in to the 3CX Management Console

2. Select Users

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Configure Users' Rights

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1. Click on the User(s)

Example:

2. Set one user as a Manager

From the drop down, click on the Manager group membership.

Click on OK when you are finished.

3. Set two users as Middles

From the drop down, click on the Managers group membership. Uncheck the Show presence to group members setting.

Click on OK when you are finished.

4. Set the rest of the users as Peons

From the drop down, click on the Users group membership. Uncheck the Can see group members setting.

Click on OK when you are finished.

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Create the Group(s)

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1. Select the Groups button

2. Select the + Add button

Select the + Add button to configure the Group settings.

3. Configure Group settings

• Name: Type in a name of your choice.

• Click on the + Add button to add Group Members.

4. Add Group Members

Select the Extension(s):

5. Review Group settings

Review the Group settings, including the Members you added:

• Note: The users' roles override the group members' roles.

Click on OK to save your new group.

6. Verify Group Members have been added

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