3CX (V20) | Add Departments

---

1. Log in to 3CX

2. Navigate to the 3CX Admin Console

3. Select Departments

4. Select + Add Department

5. Create Department

Enter the required information:

• Department name: Enter a department name of your choice here.

6. Add Members

Select the + Add button to add members to the department.

Check the boxes next to the members you wish to add:

• Note: It is recommended to add at least one Department Administrator.

7. Save and Verify

Select the back arrow to navigate to the Departments home page.

Verify your configuration:

8. Add Office Hours

Navigate to Office hours, then click on the department's tab.

• How to set up Office hours:
  • Set your time zone: Select your time zone from the drop down menu.
  • Office hours: Select "Add" under each day of the week to set office hours.
  • Break hours: Select "Add" under each day of the week to set break times.

• How to set up Office Holidays: Click on the "+ Add" button to set up Holidays.

---