Tutorials: Add Departments

Log in to 3CX

Navigate to the 3CX Admin Console

Select "Departments"

Select "+ Add Department"

Create Department

Enter the required information:

Department name: Enter a department name of your choice here.

Select the "+ Add" button to add members to the department.

Check the boxes next to the members you wish to add.

Note: It is recommended to add at least one Department Administrator.

Select the back arrow to navigate to the "Departments" home page.

Verify your configuration:

Navigate to "Office hours," then click on the department’s tab.

How to set up Office hours:

Set your time zone: Select your time zone from the drop-down menu.

Office hours: Select "Add" under each day of the week to set office hours.

Break hours: Select "Add" under each day of the week to set break times.

How to set up Office Holidays: Click on the "+ Add" button to set up Holidays.