Tutorials: Add Ring Groups

For the Version 20 guide, click here!

Enter your credentials.

Select the "Ring Groups" tab.

Click on the "+ Add Ring Group" button.

• Name: Type in a name of your choice.
• Virtual Extension Number: The virtual extension number is assigned by default.
• Ring Strategy: Typically, the ring strategy should be set to the "Ring All" option. If you want to prioritize which extension gets rung first, you could set it to the "Prioritized Hunt" option.
• Ring Time: The ring time is set to 20 seconds by default, but you can set it to anything you would like.

Next, select the "+ Add" button to add group members.

Select the extension(s) from here.

You can optionally assign a DID number or numbers to receive calls directly to this extension.

Select the Destination for the call if there is no answer from the drop-down menu.

Click on "OK" to create the Ring Group.