Call handling
+ Add ring group
Type in a name of your choice here.
The ring strategy should typically be set to the "Ring All" option. If you want to prioritize which extension gets rung first, you could set it to the "Prioritized Hunt" option.
The ring time is set to 20 seconds by default, but you could set it to anything you would like.
Optional:
The DID number(s) assigned here will route directly to this ring group.
Set the destination here. This is set to "End call" by default.
Select + Add user
to add users to your ring group.
Optional: set up 3CX Live Chat & Talk so that you can place a link in either your email signature or website to allow people to call with a single click.
Configure the following:
This field is auto-generated from the name of your ring group.
Set it to ask for customers' name and/or email address, or set it to none.
Click on the Save
button when you are finished.