Reseller
Navigating Telecom Sales:
A Guide for Resellers
Entering the Telecom Market
The business of selling telecom services extends beyond simple rebranding or rebilling for your customer base. It involves navigating through a myriad of regulations. This document outlines key considerations for those looking to enter the telecom market, as well as strategies for agents and resellers to profit from phone system sales without becoming mired in regulatory complexities.
Considering Telecom Sales
The decision to sell telecom services can involve a comparison between the potential profits of reselling and the commissions earned as an agent. The level of effort required and the corresponding rewards vary and should be evaluated based on your business’s unique circumstances.
- SIP trunking and other telecom services require careful research due to the substantial responsibility placed on the reseller.
- Compliance with FCC and state regulations is mandatory.
- The registration process is complex and varies based on the nature of your services.
Federal Requirements
As a telecommunications provider, you must fulfill several forms and registration steps.
Necessary for collecting and remitting Federal Universal Service Funds (FUSF).
Must be provided to customers with clear explanations of their limitations.
Compliance with CALEA system security requirements is non-negotiable.
Abide by the rules and contribute to the federal fund.
Protect customer proprietary network information.
State Requirements
This is a requirement in most states.
Collect and remit contributions if applicable.
As with federal regulations, these must be provided at the state level
Register and contribute to the Public Utility Commission fees.
File and contribute where required.
Manage state excise, sales, and gross receipts taxes.
De Minimis Exemption
Providers with annual FUSF contributions under $10,000 may qualify for a de minimis exemption, avoiding direct USF contributions.
Additional Considerations
- Stir/Shaken (S/S)
- RoboCall Mitigation (RMD)
- Industry Traceback Group (ITG)
- The Campaign Registry (TCR)
Getting Started
For those seeking to sell telecom legitimately, consulting with a telecom attorney is advisable. We also recommend certain companies for tax compliance support.
- [Register for a 499 ID](https://www.usac.org/service-providers/contributing-to-the-usf/register-for-a-499-id/)
- [Manage your 499 ID](https://www.usac.org/service-providers/contributing-to-the-usf/manage-your-499-id/)
- [De Minimis Information](https://www.usac.org/service-providers/contributing-to-the-usf/forms-to-file/de-minimis/)
Opting Out of Telecom Sales
For those who find telecom sales daunting, Voxtelesys offers an agent program that manages billing and taxes, providing a monthly commission.
Commissions
The Voxtelesys partner program offers escalating commissions as your customer base grows.
Alternative Revenue Opportunities
Boost your income by offering:
- Support Packages: Create a range of support options for your customers.
- Hardware Sales/Leasing: Offer equipment and software solutions.
Have Questions? We've got answers!
Take the first step. Contact us now and unlock a world of telecom possibilities.
