We're here to help answer any questions you may have about our services.
What is a PBX Phone System?
A PBX (Private Branch Exchange) is a private telephone network used within a company or organization. These can be used to communicate internally or with the rest of the world with the help of further channels such as VoIP, etc.
What is a PBX Line/SIP Line?
A "PBX Line" can be used as interchangeable terminology. PBX Lines/SIP Lines are the same as "ports," "channels," "concurrent call paths" and "SIM calls - Simultaneous Calls."
Can I keep my old numbers?
Yes. You can port your old numbers over to us. Start by filling out our form: https://portal.voxtelesys.net/port
How long does it take to port numbers to Voxtelesys?
For local numbers, it takes around 1-2 weeks depending on the responsiveness of the losing carrier (your old carrier). The porting process, itself, should be seamless with little to no downtime.
Does Voxtelesys require contracts?
Our SIP service is no contract, month-to-month. Only under a special design or application, a contract may be used.
What is e911?
E911, or Enhanced 911, ties a location to a 911 call. It is required for every PBX and we configure it after you sign up.