Tutorials: View Recordings

View Recordings

Go to the Voxtelesys Portal and log in.

Select Documents > Recordings

From here you can filter your search with a variety of settings:

  • Date Range: Desired calendar range to review.
  • Trunk Group: Select your trunk group from the drop-down menu.
  • Originating Number: Filter the number(s) by where the call(s) came from.
  • Terminating Number: Filter the number(s) by the final destination.

Check the number(s) you want to download, then click on the "Download" button.

  • Note: You can also erase call recordings by selecting the "Delete" button.

It will take some time to download your call recordings. Your recordings will be saved as a .ZIP file.

Press the "Confirm" button to proceed.

If you choose to delete your call recordings, a confirmation message will appear. Select "OK" if you are sure you want to delete the selected recordings.