Go to the Voxtelesys Portal and log in.
Select Documents > Recordings
From here you can filter your search with a variety of settings:
Date Range: Desired calendar range to review.
Trunk Group: Select your trunk group from the drop-down menu.
Originating Number: Filter the number(s) by where the call(s) came from.
Terminating Number: Filter the number(s) by the final destination.
Check the number(s) you want to download, then click on the "Download" button.
Note: You can also erase call recordings by selecting the "Delete" button.
It will take some time to download your call recordings. Your recordings will be saved as a .ZIP file.
Press the "Confirm" button to proceed.
If you choose to delete your call recordings, a confirmation message will appear. Select "OK" if you are sure you want to delete the selected recordings.