Learning Hub / Tutorials / VitalPBX / Extension SetupFAQs

Tutorials: Extension Setup

Extension Setup
Learn how to set up an extension on VitalPBX to start sending and receiving calls!

Required Access: VitalPBX


Last Updated: 7/14/2025

VitalPBX login

Enter your username and password.

extenstions option under the PBX tab in VitalPBX

Under the "PBX" tab, select the "Extensions" option, then click on "Extensions" from the drop-down menu.

general extensions settings

Enter the Following:

  • Extension: Enter the extension number.
  • Name: Enter the name of the user.
  • Email Addresses: Enter the email address(es) where service messages will be sent.
  • Internal CID: CNAM (name) and Caller ID (number) displayed when calling other extensions on this PBX.
  • External CID: CNAM (name) and Caller ID (number) displayed when making calls outside of this PBX.

PJSIP setting under devices


  • Codecs: ulaw, alaw, g729
  • WebRTC Client: Turn this feature on to enable the WebRTC application.
  • Mobile Client: If you turn this feature on, it will allow you to generate a QR code to configure this endpoint with the VitalPBX Connect app.
save button

When you have made all of the necessary changes, click on the "Save" button.

reload icon



After you save it, reload to finalize your changes.

Learning Hub / Tutorials / VitalPBX / Extension SetupFAQs