Unifi Talk | Soft Phone Setup with Zoiper

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1. Open the Zoiper softphone application

• Enter the extension number followed by an @ symbol, then enter the IP address of the Unifi Dream Machine Pro.
• The user’s extension number and IP address can be found in Unifi Talk.

2. Log into the Unifi Portal and Navigate to Unifi Talk

• You can find the extension number by selecting Assignments, then click on the Users tab.

• You can then select the user to find the extension number.

• To find the UDM’s IP address, navigate to the Unifi OS and go to About this Console.

3. Use the Terminal to find the password you will use for the Zoiper softphone.

• Open the Terminal CLI.
• Enter ssh root@ followed by your UDM’s IP address.
• Enter the password, which is the SSH password configured in the UDM.
• To find out how to set up SSH, check out our Unifi Talk SSH troubleshooting video.

4. Enter the following command to find the password: fs_cli -x. Then in quotations, enter: "user_data [email protected] param password"

• Note: The unifi-os shell command is no longer in use.

5. Navigate back to the Zoiper softphone and enter the password you found in the terminal.

6. Select Login > Next > SIP UDP

7. Select Create Account

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If you have any questions, reach out to Voxtelesys Support.