Engagement
Add Smart Attendant
buttonType a number using the E164 format.
Set the extension number you want to assign to this Smart Attendant (optional).
Configure the audio that callers hear when dialing a Talk user or group. The default setting is Global.
Configure the audio that callers hear when placed on hold. The default setting is Global.
Turn on this setting if you would like the smart attendant to work differently based on business hours.
Turn on extension dialing if you want callers to be able to connect with a user or group without going through the Smart Attendant menus.
Generate a Text to Speech greeting
Record the greeting on the phone system
Upload a prerecorded greeting
You can add more keypress options after this step: