Learning Hub / Tutorials / Ubiquiti Unifi / SIP Trunk Setup (v2.1) FAQs

Tutorials: SIP Trunk Setup (v2.1)

Step : Log in to Unifi

Enter your log in information.

Step : Navigate to Unifi Talk

Click on the "Unifi Talk" button.

Step : Select the "Settings" icon > "System"

Select the "Settings" icon, then click on the "System" tab.

Step : Select Add Third-Party SIP Provider

Click on the "Add Third-Party SIP Provider" button.

Step : Create the Voxtelesys SIP Trunk

Provider Name: Voxtelesys

Press the "Add Field" button to add custom fields.

Step : Add Custom Fields to your Configuration

Add the following custom fields:

proxy
realm
password
register
username
sip_cid_type
retry_seconds
expire-seconds

proxy: Retrieve the proxy from Voxtelesys. The proxy and realm address should be the same.
realm: Retrieve the domain from Voxtelesys. The proxy and realm address should be the same.
password: Obtain the password from Voxtelesys.
register: Type in "true" in this field.
username: Get the authorization/username from Voxtelesys.
sip_cid_type: Enter "rpd" in this field.
retry_seconds: 30
expire-seconds: 120

Step : Select Destination Countries

Press the "Select Countries" button.

Select the United States and Canada from the drop-down menu.

Configuration should look like this:

Step : Add DID Numbers manually or via a .TXT file

Add numbers manually by typing them in or press the "Import Numbers with .TXT File" button.

Step : Add IP Address Ranges (Required)

Please note these configuration settings can change, so we recommend contacting Voxtelesys Support. However, we will keep this guide up-to-date, please use below IPs.

Updated IP ranges: 3/01/2024