Tutorials: Add Extensions

Last Updated: 5/22/2025

Under the "PBX" tab, select "PBX Configuration" from the drop-down menu.

Under the "Basic" category, select the "Extensions" option.

To select your extension type, select "Generic SIP Device" from the drop-down menu, then click on the "Submit" button.

There are a lot of different settings here to choose from, but we are just making a simple extension.

Please review the settings and change as needed for your scenario.

• User Extension: Extension Number.
• Display Name: User's Name.
• Outbound CID: Set the Caller ID for this user.
• Emergency CID: Set the 911 Caller ID for this user.

Submit changes after each extension, once all are built select "Apply changes"