Tutorials: Inbound Routes

Inbound Routes

From the "Dialplan" tab, click on "Destinations" from the drop-down menu.

Click on "+ ADD" to begin your inbound numbers configuration.

  • Type: Select "Inbound" from the drop-down menu.
  • Destination: Retrieve the phone number from Voxtelesys.
  • Action: Assign where the numbers route. For example: an Extension, a Call queue, etc.

Click on "Save" to add the inbound number. Inbound destinations are the DID/DDI, DNIS, or Alias for inbound calls.