Learning Hub / Tutorials / ATA Configs / Grandstream HT8xx V2 ATA Setup to VoxtelesysFAQs

Tutorials: Grandstream HT8xx V2 ATA Setup to Voxtelesys

This tutorial provides a step-by-step process for setting up the Grandstream HT8xx V2 ATA with Voxtelesys, ensuring a seamless connection for your VoIP services.

Required Access: Grandstream device web interface, Voxtelesys Portal


Table of Contents


Last Updated: 5/16/2025

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Important Note:
If you do not know the IP address, you can do a network scan or plug in an analog phone. If you use an analog phone, dial ***, then wait for the IVR menu to play. When the IVR menu plays dial 02.

Navigate to the IP Address of your Grandstream Device in your web browser.

Now type the IP address into your web browser. Example: 192.168.1.100

grandstream device web interface log in

Enter "admin" for the password.


If the password doesn't work, factory reset the device.

log in to the grandstream web interface

Log in.

FXS PORT1 tab in grandstream interface

Click "FXS PORT1" or FXS depending on the Device.

Log in to the Voxtelesys Portal.

sip registrations in the voxtelesys portal side bar

Click on "SIP Registrations."

information icon
Important Note:
If you do not have an ATA registration you can create one following our guide: Creating a Registration

location in the voxtelesys portal to copy the ata registration domain

Copy the ATA registration domain.

primary sip server field in the voxtelesys portal

Navigate back to your Grandstream Web Interface.


Enter the domain in the "Primary SIP Server" Field.

prefer primary Sip server field

Change "Prefer Primary SIP Server:" to Yes.

nat traversal to keep alive option in the grandstream web interface

Change "NAT Traversal" to "Keep-Alive"

sip user ID location to enter did in grandstream

In "SIP User ID:" Enter your DID from Voxtelesys.

authenticate id in the grandstream web interface

Click "Authenticate ID."

username location in the voxtelesys portal

Navigate back to the Voxtelesys Portal.


Copy the "Username" from the Voxtelesys Portal.

grandstream authenticate id field

Navigate back to the Grandstream Web Interface.


Paste it in the "Authenticate ID:" field.

copy password location in hte voxtelesys portal

Navigate back to the Voxtelesys Portal.


Copy your password from the Voxtelesys Portal.

location to paste password in grandstream

Navigate back to the Grandstream Web Interface.


Paste it in the "Authenticate Password" field.

sip registration setting in grandstream

Make sure that:

"SIP Registration: " is set to "Yes"

"Unregister On Reboot:" is set to "No"

DMTF Method in grandstream

Make sure that the "Preferred DTMF method" Priority 1 is set to "RFC2833"

vocoder options in grandstream

Make sure that the Preferred Vocoder is set to:

choice 1: PCMU

choice 2: PCMA

choice 3: G729


The rest can be left as is.

update button in grandstream

Scroll to bottom and select "Update."

apply button in grandstream

Then select "Apply."

reboot button in grandstream

Reboot your Grandstream device.

click to relogin link in grandstream

Once the Grandstream Device has come back up click "Click to relogin" once the device has time to come back online.

port status field appers as registered in grandstream web interface

Verify that Port Status field "Registration" shows as Registered.

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