Grandstream: Create Call Queue

  • Grandstream: Create Call Queue
  • Grandstream: Create Call Queue

    Video coming soon!

    1. Call Features / Call Queue

    2. + Add

    3. Basic Queue Settings

    Extension: Queue number

    Name: Queue name

    Strategy: Ring All, Linear, Least Recent, Fewest Calls, Random, or Round Robin

    Max Wait Time: Max time the caller can be in the queue waiting

    Destination: After the Queue times out select how the call will route

    4. Advanced Queue Settings

    6. Agents

    Add Agents to this queue

    7. Save and apply config

    6. Verify Created Queue

    5. View Queue Switchboard

    From the Queue Dashboard select Switchboard. This will show your call queue stats.