Learning Hub / Tutorials / Grandstream / Bulk Import ExtensionsFAQs

Tutorials: Bulk Import Extensions

Bulk Import Extensions
Learn how to bulk import extensions into the Grandstream PBX!

Required Access: Grandstream


Last Updated: 7/14/2025

extension/trunk tab in grandstream



Under the "Extension / Trunk" tab, click on "Extensions" from the drop down.

single extension created in grandstream


Since there are many fields, it is recommended to create a single extension. You would then export it so that all the extensions have the same settings.

user extension file

You will update the following fields:

  • Extension: Extension Number
  • CallerID Number (Optional): Number to be displayed as outbound caller ID
  • SIP/IAX Password: See Command below
  • Voicemail Password: See Command below

user extension file


  • User Password: See Command below
  • First Name: First name of user
  • Last Name: Last name of user
  • Email Address: Email of user
  • Phone Number: Cell phone number of user.

Not Shown:

  • Permission: Access this extension has to outbound call:
  1. Internal
  2. Local
  3. National
  4. International


Helpful Commands:

SIP/IAX Password: =RANDBETWEEN(0,99)&CHAR(RANDBETWEEN(65,90))&CHAR(RANDBETWEEN(97,122))&CHAR(RANDBETWEEN(97,122))&RANDBETWEE N(100,9999)&CHAR(RANDBETWEEN(65,90))


Special Characters recommended: ~!@+#$%^*


Voicemail Password: =RANDBETWEEN(100000,999999)


User Password: =CHAR(RANDBETWEEN(65,90))&CHAR(RANDBETWEEN(97,122))&CHAR(RANDBETWEEN(33,47))&CHAR(RANDBETWEEN(97,122))&RAND BETWEEN(100,9999)&CHAR(RANDBETWEEN(65,90))


Special Characters recommended: ~!@+#$%^*

import button in grandstream under extensions



Save the extension file and import it.

choose file to upload field for importing

Select the file. Please use UTF-8 encoding when importing a .CSV file. .CSV files can be opened using programs such as Notepad and saved as a UTF-8 encoded file.

updated user extension field table in grandstream



Verify and apply your changes.

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