Learning Hub / Tutorials / Grandstream / Add Emergency NumbersFAQs

Tutorials: Add Emergency Numbers

Add Emergency Numbers
Learn how to add emergency numbers in the Grandstream PBX.

Last Updated: 7/30/2025

grandstream login

Enter your credentials.

emergency calls under the call features drop-down menu

Click on the "Call Features" tab.

Then select "Emergency Calls" from the drop-down menu.

add button



Click on the "+ Add" button to start.

create new emergency call settings



Configure the Following:

  • Name: Enter a name for the emergency number.
  • Emergency Number: Enter 911.
  • Emergency Level: Select "3 - Significantly Urgent" from the drop-down menu. This is the highest emergency level.
  • Use Trunks: Select "SIPTrunks -- Voxtelesys" from this drop-down menu.
  • Members Notified: Select the members that will be notified when an emergency call is dialed.
save button

Click on "Save" to add the emergency number.

apply changes button


Click on "Apply Changes" in the top right corner of the screen to finalize your configuration.

emergency calls table



Verify your Emergency calls configuration.

Learning Hub / Tutorials / Grandstream / Add Emergency NumbersFAQs