FreePBX: Teams Setup

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Add SIP Trunk

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1. Connectivity > Trunks

2. Select + Add Trunk

Select Add SIP (chan_pjsip) Trunk

3. General Trunk Settings

Trunk Name: Voxtelesys_Teams

Outbound CallerID: Number from Voxtelesys

Maximum Channels: Line limit from Voxtelesys

Change to the "pjsip Settings" tab.

4. pjsip Settings (General)

Username: From Voxtelesys

Secret: From Voxtelesys

SIP Server: From Voxtelesys

Change to the "Advanced" tab under "pjsip Settings"

5. pjsip Settings (Advanced)

Contact User: From Voxtelesys

From Domain: Same as SIP Server from Voxtelesys

Change to "Codecs" tab under "pjsip Settings"

6. pjsip Settings (Codecs)

Set the following codecs to: ulaw

7. Submit and apply config

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Add Outbound Route to Teams

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1. Connectivity > Outbound Routes

2. Select + Add Outbound Route

3. General Trunk Settings

Route Name: Voxtelesys_Teams

Route CID: Number from Voxtelesys

Trunk Sequence for Matched Routes: Voxtelesys Teams Trunk

Change to the "Dial Patterns" tab.

4. Dial Pattern

Match the rules below:

• Prefix: Your Prefix Rule to route to Teams
• Match Pattern: XXXX

5. Submit and apply config

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Add Extension and Routes to User in Teams

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1. Log in into your Teams account via PowerShell

See guide here

2. Add Voxtelesys SBC/PSTN

If you haven't already set up your Voxtelesys SBC, please refer to these instructions.

• Skip the "Assign DID and Voice Routing to Users" part as you will do that a little differently below.

3. Add Extension Number to User

Command:

Set-CsUser -Identity “user@example.com” -EnterpriseVoiceEnabled $true -HostedVoiceMail $true -OnPremLineURI Tel:2048

• For user@example.com set the user's email that you want to assign the caller ID.
• For 2048 set the user's extension number on FreePBX.

4. Grant User Access to Voice Routing Policy

Command:

Grant-CsOnlineVoiceRoutingPolicy -Identity “user@example.com” -PolicyName “voxtelesys”

5. Test calls in and out of Teams/FreePBX

From FreePBX to Teams

1. Dialing (Note: the prefix to route to Teams Trunk)

2. Calling from FreePBX

3. Ringing/Answering on Teams

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From Teams to FreePBX

1. Dialing

2. Calling

3. Ringing on FreePBX

4. Answered on FreePBX

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If you need help configuring your trunk or inbound numbers check out the guides below! More Voxtelesys Portal Guides here!

For more FreePBX Guides, click here!