Tutorials: Add Voicemail to Extension

Required Access: FreePBX

Last Updated: 6/12/2025

Go to Applications > Extensions in your FreePBX account.

Select the "Edit" button on the extension you wish to add voicemail to.

Select "Yes" on the enabled option.

Enter the following:

• Voicemail Password: If your voicemail requires a password, enter the numeric password.
• Email Address: Enter your email address if you’d like your voicemails to be sent to your email.
• Email Attachment: If you’d like an audio file of the voicemail sent to your email, select "Yes" on the audio attachment icon.

Select "Submit" when you are finished.

Select "Apply Config" to ensure all your changes have been saved.

• Dial *97 when you want to access the voicemail of your current extension.
• Dial *98 when you want to access another extension’s voicemail from your current extension.