Learning Hub / Tutorials / FreePBX / Add IVRFAQs
Tutorials: Add IVR
Add IVR
Learn how to add an IVR in FreePBX!
Required Access: FreePBX
Last Updated: 6/18/2025
From the "Applications" tab, click on "IVR" from the drop-down menu.
Click on "+ Add IVR" to begin your configuration.
IVR General Options:
- IVR Name: Name of IVR
- IVR Description: Description of IVR
IVR DTMF Options:
- Announcement: Message you want to play when the IVR is dialed
To add an announcement go to Admin > System Recordings
Here you can set up your key presses: 1, 2, 3, etc. to route to ring groups, call queues, IVRs, and other destinations.
Submit and apply the configuration when you are finished setting up your IVR.
Learning Hub / Tutorials / FreePBX / Add IVRFAQs
