Learning Hub / Tutorials / FreePBX / Add ExtensionFAQs

Tutorials: Add Extension

Add Extension
Learn how to add extensions in FreePBX!

Required Access: FreePBX


Last Updated: 6/18/2025

extentions under applications tab drop-down menu



From the "Applications" tab, click on "Extensions" from the drop-down menu.

dropdown under add extension



Select the "+ Add Extension" button, then click on "+ Add New SIP [chan_pjsip] Extension" from the drop-down menu.

general extension information settings



Enter the following:

  • User Extension: Extension Number
  • Display Name: Name of user
  • Set Destination: Pick where this number will route: Extension, Call Queue, IVR, etc.
  • Optional: Set up voicemail

voicemail information tab



Select and enter the following:

  • Enabled: Yes
  • Voicemail Password: Create strong PIN

Submit and apply your configuration after you are done adding an extension.

Learning Hub / Tutorials / FreePBX / Add ExtensionFAQs