Tutorials: Enable Two-Factor Authentication

Required Access: Voxtelesys Portal

Last Updated: 8/1/2025

Enter your credentials.

Select your profile in the top right corner of the Voxtelesys Portal.

Then press the "Edit Profile" button.

Toggle on the "Use Two-Factor Authentication" setting.

Using a TOTP supported authenticator app, scan the QR code.

Important Note:
Some supported apps include Microsoft Authenticator, Google Authenticator, and Duo Mobile.

Enter the code from your Authenticator app.

You will receive a success message when Two-Factor Authentication has been added to your account:

Press "Save Changes" to complete your configuration.

Next time you log in you will need to enter your email, password, and two-factor authentication code.

Important Note:
To locate your Two-Factor Authentication code open your Authenticator app and enter the code.

You will get an error logging in with the following scenarios:

1. Two-Factor Authentication is enabled on the account and the user enters the wrong or expired code.
2. Two-Factor Authentication is not enabled on the account and the user tries to use a random code.