3CX | Switch Extension's Status

---

---

You can change your extension's status from your deskphone with BLF keys, the 3CX Web Client, the 3CX Mobile App, or even the 3CX Management Console.

---

3CX Web Client - BLF Keys

---

1. Three dot icon > Settings

Click on the Settings tab.

2. Change status from the BLF settings

Click on the BLF tab.

Click on the drop down next to the BLF key and select Change Status

From the second drop down, you can change your status to the following:

• Available

• Away

• Do not disturb

• Out of office

• Business Trip

---

3CX Web Client

---

1. Log into the 3CX Web Client

2. Click on the person icon

Click on the person icon in the upper left corner of the web client.

From the 3CX Web Client, you can change your status to the following:

• Available

• Away

• Do not disturb

• Out of office

• Business Trip

You could also click on Set Status Temporarily from here.

3. Three dot icon > Settings

Click on the three dot icon from the dashboard and click on Settings

4. Call Forwarding > Switch Status

Click on the Call Forwarding tab, then click on Switch Status

From here, you could check the option to Automatically switch status to available during office hours

5. Switch this extension to use specific office hours (optional)

You could optionally change your extension to use specific office hours.

6. Disable outbound calls outside office hours (optional)

---

3CX Mobile App

---

1. Download the 3CX App

Download and open the 3CX Mobile App, then click on the green icon in the top right corner to change the status.

2. Switch Status

You could choose the status from the list below or set a temporary status.

3. Set the Temporary Status

If you choose to set a temporary status, you will configure the following:

• Change status to: Choose from the available statuses.

• For: Set the length of time.

• Set Status Message: Type a custom message.

---

3CX Management Console

---

1. Log into the 3CX Management Console

2. Click on the Users tab

From the 3CX Management Console, click on the Users tab.

3. Select an extension

Click on the box next to the extension you wish to modify.

Click on the Status button.

4. Change the user's current status

In the Management Console, you can change the user's status to the following:

• Available

• Away

• Do Not Disturb (DND)

• Lunch

• Business Trip

5. Change the user's queue status

You could also change the queue's status to either logged in or logged out.

---