3CX StartUP | Router Phone/SBC Setup

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  • 3CX StartUP | Router Phone/SBC Setup
  • 3CX StartUP | Router Phone/SBC Setup



    1. Log into 3CX StartUP

    2. Navigate to the Web Client Admin Panel

    Click on "Admin" on the dashboard.

    3. Users > IP Phone > Configure a phone

    Click on the "Users" tab, then click on "IP Phone." From here, click on "Configure a phone."

    4. Select the Router Phone option

    Click on the radio button next to the "Router Phone" option.

    Click on "Next."

    5. Select the Phone Model and enter the MAC Address

    Select the Phone Model from the drop down and type in the MAC Address. In our example we are using the Yealink T54W model.

    Click on "Add phone" when you are done.

    • A pop-up will appear that contains the extension number and the one time code information.

    6. Unplug and plug in the PoE cable

    Unplug and plug in the PoE (Power over Ethernet) cable to the Internet port.

    • Note: The router phone should be set to the factory settings.

    7. Dial the extension number and the one time verification code

    Dial your extension number on your router phone, then press arrow down and dial the one time verification code.

    8. Update finished!

    Your router phone should show the following information:

    There should be a green dot next to the user's image in the 3CX StartUP admin user page.

    Please ensure the minimum firmware version requirements of the router phone are met prior to configuration.

    More info about the SBC Router Phone