3CX Outbound Rules

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  • 3CX Outbound Rules
  • 3CX Outbound Rules



    1. Select "Outbound Rules"

    2. Select + Add

    3. North American Dial Plan +1

    Rule Name: NANP

    Call to Numbers with a length of 10,11 (covers both calls with a 1 and without a 1).

    Route calls to the Voxtelesys Trunk.

    4. International Dial Plan 011

    Rule Name: International

    Calls to numbers starting with prefix: 011

    Route calls to the Voxtelesys Trunk.

    5. Emergency 911

    Rule Name: Emergency

    Calls to numbers starting with prefix: 911,922

    Call to Numbers with a length of: 3

    • Dialing 922 will test your 911 address without disrupting 911 service centers.

    Route calls to the Voxtelesys Trunk.

    6. Specific Area code Dial Plan

    Rule Name: Pick a name!

    Call to Numbers with a length of: 7

    Route calls to the Voxtelesys Trunk.

    In the prepend, add the area code you want to 7 digit dial.

    7. Prefix Caller ID

    Rule Name: Pick a name!

    Calls to numbers starting with prefix: Pick your prefix example: 100

    • Prefix rules are recommended to be below your main rules in the rule

    Call to Numbers with a length of: 13,14

    • Since we are adding 100 to the number we need to increase the length by 3.

    Route calls to the Voxtelesys Trunk.

    Strip digits: 3

    • This strips off the 100 so it does not get sent in your call to Voxtelesys.

    Outbound caller ID: Caller ID you want to send with this prefix


    If you need help configuring your trunk or inbound numbers check out the guides below! More Voxtelesys Portal Guides here!

    For more 3CX Guides, click here!