+ Add DID Rule
DID rules control how your incoming calls route.
Voxtelesys support National, E164 No Plus, and E164 calling formats for 3CX dialing, these can be adjusted in the Portal if you want to change your calling format.
National: 5558675309
E164 No Plus: 15558675309
E164: +15558675309
Name your Rule: Example: Tyler Direct
Select your DID: Example: +1558675309
Select your routing for both during and out of office hours.
Specific office hours can be configured per inbound rule or if set in the PBX settings. They are global for all rules unless overridden here.
+ Add CID Rule
CID rules control how incoming caller IDs are routed.
Example shows how to block a caller ID.
Name your Rule: Example: Block
Enter the caller ID: Example: *2145551234
Select your Trunk: Voxtelesys
Route your calls to: End Call
In this example, all calls from +12145555000, 12145555000, or 2145555000 on trunk 10000 Voxtelesys will be blocked.
Example shows how to force all calls from 2145555000 to route to extension 3006.
Name your Rule: Example: Route to Tyler
Enter the caller ID: Example: *2145555000
Select your Trunk
Route your calls to: Extension 3006
In this example, all calls from +12145555000, 12145555000, or 2145555000 on trunk 10000 Voxtelesys will override any inbound rule and route to extension 3006.