Learning Hub / Tutorials / 3CX SMB / Router Phone/SBC SetupFAQs

Tutorials: Router Phone/SBC Setup

Router Phone/SBC Setup

Enter your credentials.

Click on "Admin" on the dashboard.

Click on the "Users" tab, then click on "IP Phone."

From here, click on "Configure a phone."

Click on the radio button next to the "Router Phone" option.

Click on "Next"

Select the Phone Model from the drop down and type in the MAC Address. In our example we are using the Yealink T54W model.

  • Click on "Add phone" when you are done.

Restart your phone (unplug/plug). The router phone should be set to the factory settings before you restart it. Once it restarts, your IP Phone will automatically provision.

Unplug and plug in the Ethernet cord into the Internet port:

You should see the following messages on your screen if your router phone setup is successful:

  • Welcome message
  • Config updating!
  • Update finished!
  • Obtaining IP address
  • In the top left corner of the screen you will see a green phone symbol along with your extension information:

There should also be a green dot next to the user’s image in the 3CX FREE admin user page.

Please ensure the minimum firmware version requirements of the router phone are met prior to configuration.

3CX Firmware

More info about the SBC Router Phone

Learning Hub / Tutorials / 3CX SMB / Router Phone/SBC SetupFAQs