Worship IVR and Voxtelesys Custom Solutions
The new product aimed at helping churches and a perfect example of custom solutions from Voxtelesys. ## Voxtelesys Commitment to Customers Voxtelesys is a VoIP service provider that offers advanced ...
Read MoreCan Alexa Skills Extend Your IVR?
“Hey, Siri…” “Hey, Google…” “Alexa…” Each day, millions of people recite these incantations to summon the virtual assistant on their phones, smart speakers, and televisions. “Set a timer for 20 mi...
Read MoreDo Your Customers Want to Call You? 3 Customer Experience Roadblocks
American Express recently reported that 78% of customers have bailed on a transaction or not made an intended purchase because of a poor customer experience. Because of this, it’s easy to understand t...
Read MoreImprove Call Center Productivity with Customer Self-Service
Everyone loves the feeling of being good at what you do. Most contact center agents will tell you that “easy” questions that are frequently asked and easily resolved provide a much-needed balance to t...
Read MoreIVR Systems – Explain It!
Interactive Voice Response System (IVR) \ ˌin-tər-ˈak-tiv ˈvȯis ri-ˈspän(t)s sis-təm\ an automated telephony system that interacts with callers, gathers information, and routes calls to the correct p...
Read More