Category: IT Integration

July 3rd, 2018
PBX and 3CX Phone System Round Up

In business, making any switch in hardware, software, or service is a significant change. There are so many things to consider, including initial costs, cost over time, impact on staff, and more. When...

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May 29th, 2018
Explain It: BYOD

Do you have your own mobile device? (Answer: Almost certainly.) Do you ever use it to conduct business-related tasks like check an email? (Again, probably yes.) According to TechPro Researcher in 2016...

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April 17th, 2018
Switching to SIP: PBX Integration

As techies who’ve lived and breathed IT for all of our professional lives, with a passion sparked back in middle school, we recognize that, as a breed, we have a weakness. Simply, we are easily seduce...

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April 10th, 2018
In the Cloud or in the Office? The IP-PBX Upgrade

As small-to-midsize businesses evaluate their IT needs for the year, questions surrounding an IP-PBX upgrade often boomerang, as leaders try to decide how to proceed. Does this decision tree look fami...

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March 20th, 2018
3CX Dynamic Caller ID Integration—It Just Works

3CX Dynamic Caller ID integration makes an IT manager’s job easier—from installation to management—and improves a call center’s results. Your PBX isn’t just a box you maintain; it’s the hub of your ca...

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March 6th, 2018
Legacy Systems Integration

It seems crazy that decades-old technology can still be in daily use. How is it possible an Amiga was running an HVAC system in 19 schools for 30 years?  While we have a soft spot for Amigas (and are ...

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January 23rd, 2018
Office of Tomorrow

Whether we will admit it or not, most of us carry around a mental suitcase packed with peculiar fears and strange phobias. Coulrophobia (fear of clowns) had afflicted millions long before Stephen King...

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December 12th, 2017
The Open Source Commitment

“Open source enables a development method for software that harnesses the power of distributed peer review and transparency of process. The promise of open source is higher quality, better reliability...

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October 17th, 2017
The Future of IT Infrastructure is API Integration

When selecting a VoIP provider, you’ll want to ensure you have access to an API to integrate your systems or to develop new applications. In our Explain It series, we explained an API is a set of prot...

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