Blog

Category: Dialer Termination

April 13th, 2017
Are You Putting Your Best Foot Forward?

Predictive dialer calls that sound like “bad connections” could mean missed connections! Predictive and auto dialers are great for call center productivity, but are they secretly hurting your conversi...

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April 10th, 2017
Dialer SIP Service—What Your Carrier May Not Be Telling You

One of the first lessons of business we learn as children is that “the customer is always right.”  It’s a mantra that is repeated to generations of teenagers as they take their positions behind the ca...

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February 23rd, 2017
Dynamic Caller ID: Call Globally, Dial Locally

With the increased interest in localized solutions and the continued success of Dynamic Caller ID we thought we would share a quick infographic that illustrates the need for a localized DID in any sa...

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January 18th, 2017
Local Caller ID Increases Answer Rates for Businesses

Before the advent of local caller ID, most of us simply answered the phone when it rang. Now, however, there is a distinct decision-making process that goes into whether or not to answer a ringing pho...

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