Blog

Blogs /
  • Call Center

    • Category: Call Center

    October 25th, 2022
    Porting - What to Expect

    # Porting Welcome to the porting blog post! My name is Matt White and I'm the head of the Porting Department at Voxtelesys. In this blog I'll be covering the porting process and what to expect when p...

    October 11th, 2022
    Redundant, Reliable, Resilient, Robust.

    After the [Denial of Service incidents in the telecom industry in 2021](https://voxtelesys.com/blog/Increase-in-DDoS-Attacks-on-VoIP-Carrier), we decided (out of an abundance of caution) to revamp o...

    October 6th, 2022
    SMS Registration

    Since the beginning of February 2021, the major wireless carriers (Verizon, AT&T, and T-Mobile) have been working with The Campaign Registry (TCR) to implement a process to register everyone using VoI...

    April 6th, 2022
    How are VoIP networks vulnerable to DDoS attacks?

    DDoS (Distributed Denial of Service) attacks on VoIP Carriers and UCaaS providers, attackers target the components of the VoIP systems causing intermittent service or complete outages. First, it is ne...

    April 26th, 2021
    Kari's Law

    What is Kari's Law? Kari's law is an amendment to the FCC's Communications Act that requires direct dialing of 9-1-1. It mandates that any multi-line telephone system allows users to dial 9-1-1 with...

    April 23rd, 2021
    Stir/Shaken

    We are pleased to announce the launch of Voxtelesys STIR/SHAKEN (S/S) Carrier Signing Service. Voxtelesys is an S/S signatory and will sign S/S certificates on our customers’ behalf. Signing outgoing ...

    July 10th, 2018
    SIP Trunking and Telehealth

    The American healthcare system has been mired in a state of crisis for the past quarter-century, with its condition typically described within a narrow continuum ranging somewhere between critical and...

    June 26th, 2018
    How Can Business SMS Help My Company?

    You know the saying: “You can have it fast, cheap, or well-done. Pick two.” Finding efficient, affordable, and flexible ways to communicate with customers can be challenging in just the same way. Effi...

    June 19th, 2018
    Explain It: Telepresence

    You’ve seen it before in the movies: ghostly holographic figures of a powerful underground society circling a conference room table. Each person is wearing a pair of stylish glasses enabling them to s...